Fotb24 Terms and Conditions of Use

Fotb24 (referred to herein as the "Platform", "we", or "Company") is an online gaming service provider. These Terms and Conditions constitute a legally binding agreement between Fotb24 and its members (referred to herein as "you" or "member").

By accessing the platform through the Fotb24 website, mobile app, or any other channel, you automatically agree to these Terms and Conditions. These terms govern Fotb24's Privacy Policy and Responsible Gaming Policyapplies in conjunction with.

• These Terms and Conditions apply equally to all members.
• Fotb24 reserves the right to amend these Terms and Conditions at any time.
• Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
• These Terms and Conditions are written in English and shall be governed by the applicable laws of Bangladesh.

To register an account with Fotb24, you must provide accurate and complete information. Registering with false information may result in account termination at any time and forfeiture of any funds held.

• Each person may open only one account — multiple accounts are strictly prohibited.
• Accounts may not be transferred or sold to another person.
• Your account password must be kept strictly confidential — it must not be shared with anyone.
• The mobile number and email address provided at registration must be active and accurate.
• If your personal details change, you must notify the support team immediately.
• Fotb24 may request identity verification at any time to ensure account security.

Fotb24 provides its services exclusively to adults aged 18 and over. Use of this platform by minors is strictly prohibited.

Fotb24 reserves the right to verify your age at registration or before processing a withdrawal, using a national ID, passport, or other government-issued document. Withdrawals will be on hold until verification is complete.

• Account access must not be granted to anyone under the age of 18.
• Providing false information about your age will result in account termination and forfeiture of funds.
• Fotb24 is committed to preventing underage gaming.

Deposits on Fotb24 can be made via bKash, Nagad, Rocket, and bank transfer. All deposits are processed in Bangladeshi Taka (BDT).

• The minimum deposit amount is BDT 500 (five hundred taka).
• Deposits are usually credited to your account within 5 minutes.
• You must provide the correct transaction ID when making a deposit.
• Third-party deposits are not accepted — all deposits must be made from your own account.
• If you experience any deposit issues, contact support with your transaction reference.
• Fotb24 reserves the right to verify the source of deposits where applicable.

KYC verification must be completed before withdrawing winnings from Fotb24. Withdrawal requests are typically processed within 24–48 hours.

• The minimum withdrawal amount is BDT 500.
• Withdrawals will only be made to your own personal mobile banking or bank account.
• To withdraw winnings earned from a bonus, you must first meet the Wagering Requirement.
• Fotb24 reserves the right to suspend withdrawal processing in cases of suspected suspicious activity.
• Multiple withdrawal requests on the same day may result in processing delays.
• A maximum daily withdrawal limit applies on the platform — contact support for details.

Fotb24 regularly offers welcome bonuses, cashback, free spins, and special promotions. Each bonus comes with specific terms that must be read carefully before claiming.

• Each bonus has its own individually specified Wagering Requirement.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the required wagering amount has been met.
• The same bonus cannot be claimed more than once.
• Any attempt to obtain bonuses through fraudulent means will result in the full cancellation of those bonuses.
• Bonuses have a set expiry date — once expired, the bonus will be automatically cancelled.
• Fotb24 reserves the right to modify or cancel any bonus offer.
• Winnings from free spins are generally withdrawable subject to a wagering requirement of 15x to 30x.

Certain activities are strictly prohibited on the Fotb24 platform to ensure its proper operation and the protection of all members. Involvement in any of the activities below will result in immediate account termination.

• Creating and operating multiple accounts.
• Using bots, automated software, or artificial intelligence to play games.
• Attempting to gain unauthorized access to other members' accounts.
• Hacking or any form of cyberattack against the platform's systems.
• Using the platform for money laundering or illicit financial activities.
• Attempting to artificially influence game outcomes.
• Collusion or match-fixing with other members.
• Obscene, threatening, or harassing behavior.

Fotb24 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances.

• Violation of any provision of these Terms and Conditions.
• If you register using false or incomplete information.
• Failure to provide the required documents for KYC verification.
• If your account has been inactive for an extended period (more than 12 months).
• By order of a court or government authority.
• Your account can be closed at your request — please withdraw any remaining balance before doing so.

If you have any objection to an account closure, please contact the support team within 30 days.

Fotb24 places responsible gaming at the top of its priorities. Gaming is for entertainment — it should not be treated as a source of income. We want our members to enjoy gaming in a healthy and safe manner.

• Members can set their own daily, weekly, or monthly deposit limits.
• If needed, you can temporarily suspend your account for a set period (cooling-off).
• Contact the support team to request permanent self-exclusion.
• If you notice signs of problem gambling, please seek professional help.
• For more details, visit our Responsible Gaming Page View.

Fotb24 places the highest importance on protecting members' personal information. For details on how your information is collected, stored, and used, please refer to our Privacy Policy details are provided.

• Your personal information is never sold to third parties.
• Your information is used solely for service improvement and legal compliance purposes.
• SSL encryption and advanced security technology are in use.
• Information may be shared in response to valid requests from government or legal authorities.
• You can contact support to request changes to or deletion of your personal information.

Fotb24 is committed to resolving any member complaints or disputes promptly and fairly. Please follow the steps below to submit a complaint.

• Step 1: Contact the support team via live chat or email with full details of your issue.
• Step 2: The support team will provide an initial response within 48 hours.
• Step 3: Complex matters may require up to 7 business days to investigate.
• Step 4: If you are not satisfied with the resolution, you may escalate the matter to a higher authority.

Any applicable disputes will be subject to the laws and jurisdiction of Bangladesh.

Fotb24 reserves the right to partially or fully amend these Terms and Conditions at any time. Members will be notified of significant changes in advance via email or through the platform.

• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes are made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.
• If any part of these Terms and Conditions is found to be unenforceable, the remaining provisions shall continue in full force and effect.