Safe Gaming

Responsible Gaming at Fotb24 — Stay Safe, Play Smart

Fotb24 believes gaming should be a source of entertainment — not anxiety or financial stress. Follow our responsible gaming guidelines to protect yourself and your loved ones.

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1
What does responsible gaming actually mean?

Responsible gaming is more than just betting less — it is a mindset. At Fotb24, responsible gaming means knowing your budget before you play, respecting time limits, and treating gaming as entertainment, never as a way to earn money.

Every gamer reaches a point where gaming stops being fun and starts feeling like a burden. Fotb24 never wants our players to get there. That's why we're transparent about it — responsible gaming means staying in control. If you feel like the game is controlling you, it's time to stop.

Fotb24 offers a range of responsible gaming tools — deposit limits, session limits, cooling-off periods, and a full self-exclusion option. Read this page to learn how to use these features and enjoy gaming safely.

Please Note: Gaming is entertainment. Do not chase losses by placing more bets — that is where problems begin.
2
The Difference Between Healthy and Unhealthy Gaming

Everyone plays a little longer than planned sometimes — that's normal. But certain signs can indicate that your gaming habits are heading in the wrong direction.

Healthy Gaming
  • Playing Within a Set Budget
  • Sticking to Time Limits
  • Accepting Losses with a Smile
  • Spending Time with Family & Friends
  • Keeping up with other activities
  • Treating gaming as entertainment
Warning Signs
  • Playing Beyond Your Budget
  • Skipping sleep and meals to play
  • Chasing Losses with More Bets
  • Hiding Your Gaming from Family
  • Betting with borrowed money
  • Unable to stop playing
3
Self-Assessment — Be Honest with Yourself

Ask yourself honestly. If you answer "Yes" to any of the questions below, pause and reflect — and seek help if needed.

1
Have you spent more than your set budget in the past month?
2
After a loss, have you ever told yourself "just one more" and kept playing?
3
Has gaming caused problems with your family or work?
4
Have you placed bets in secret without telling anyone?
5
Do you feel restless or irritable when you cannot play?
6
Have you tried to stop gaming but could not?
7
Have you borrowed money or dipped into savings to fund your gaming?
If two or more of your answers are "Yes" — then please speak with our support team or use the self-exclusion option. There's no shame in it; reaching out for help is the smart thing to do.
4
Gaming Limits — Stay in Control

The most effective way to game responsibly on Fotb24 is to set your own limits. Our platform lets you configure the following limits yourself.

Limit Type Description Recommended
Deposit Limit Daily / Weekly / Monthly Deposit Limit Highly Effective
Betting Limit Maximum Amount Per Bet Highly Effective
Session Timer Daily Time Limit for Playing Highly Effective
Loss Limit Maximum Loss Limit for a Given Period Active
Cooling-Off Short Break (1–30 Days) Use When Needed
Self-Exclusion Long-Term Account Suspension In serious cases

Limits can be increased, but they take 24–72 hours to come into effect. This delay is intentional, to protect you from impulsive decisions. Limit reductions take effect immediately.

5
Self-Exclusion — How to Use It

If you feel you need more than a short break — a longer time away — use Fotb24's self-exclusion feature. It's completely free and you can do it yourself.

1
Log in to your account
Log in to your Fotb24 account and go to "Account Settings".
2
Open the "Responsible Gaming" section
Go to Settings and select the "Responsible Gaming" option.
3
Choose your self-exclusion duration
Choose the option that works for you — 1 month, 3 months, 6 months, or permanent exclusion.
4
Confirm
Confirm your decision. It will take a few minutes to take effect.
5
Contact Support
If you're having trouble doing it yourself, contact our support team directly — they'll act quickly.
Important: Do not attempt to open a new account during a self-exclusion period — this violates the exclusion policy and is harmful to your own wellbeing.
6
Protection for Minors

Fotb24 strictly prohibits anyone under 18 from registering or gaming. Age is verified at registration and re-confirmed during the KYC process.

If you are a parent or guardian with children or teenagers at home, please take the following steps.

Keep Your Password Secure Never share your Fotb24 account password with anyone.
Log Out Always log out of your account when you finish playing.
Manage your devices Use parental control software on any device your child has access to.
Stay Aware If a child shows interest in online gaming or gambling, talk to them right away.
Policy: If an underage account is found on Fotb24, it is closed immediately and any deposited funds are returned.
7
Where to Get Help

Gaming addiction is a real issue and you do not have to face it alone. The Fotb24 support team is always here for you. Professional mental health support in Bangladesh is also more accessible than ever.

Fotb24 Live Support

Our support team is here for you 24 hours a day, 7 days a week. Reach us via live chat or email.

Contact via Email

Email us with any responsible gaming concerns. We typically respond within 24 hours.

Professional Counseling

If you feel your gaming addiction has become serious, seek advice from a mental health professional.

Talk to Family & Friends

Talk openly with the people close to you. They can help you get back on track.

8
Five Golden Rules — Always Keep Them in Mind

Follow these five simple rules for responsible gaming on Fotb24 and keep your experience enjoyable every time.

💰
Set a Budget
Only bet money you can afford to lose without it affecting your life.
Set a Time Limit
Decide in advance how long you'll play each day, and stick to it.
🎯
Keep Your Goal in Mind
Gaming is for fun — not a source of income. Always keep that in mind.
🛑
Know when to stop
Knowing when to stop — whether you are winning or losing — is the real skill.
🤝
Get Help
Don't carry the burden alone — reach out to Fotb24 support or seek professional help.
👨‍👩‍👧
Let Your Family Know
Be open with your family about your gaming habits — don't hide it.
Our Commitment

How Fotb24 keeps you safe

We are more than a gaming platform — we are a guide for responsible gaming.

Smart Limit Tools

Set your own deposit, wagering, and session limits. Limit decreases take effect immediately; increases are delayed by 24–72 hours.

Real-Time Alerts

You'll receive automatic notifications when you're approaching your set limit, so you can make informed decisions in time.

Detailed Transaction History

View all your gaming and financial activity in full transparency. Helps you understand your own patterns.

Cooling-Off Option

Take a gaming break for anywhere between 1 and 30 days. No promotional emails will be sent during your break.

KYC Verification

Age and identity verification is mandatory for every account. Minors will never be permitted to play.

Permanent Self-Exclusion

You can permanently close your account at any time. We respect that decision and will not stand in your way.

FAQs

Responsible Gaming FAQ

Limit reductions take effect immediately. However, increasing a limit requires a waiting period of 24–72 hours. This delay is intentional — it protects you from decisions made in the heat of the moment.

Yes, any funds in your account during a self-exclusion period can still be withdrawn. New deposits and gaming will not be permitted. Contact our support team for more details.

No, absolutely not. Age verification is mandatory when registering at Fotb24. Identity is confirmed through the KYC process using a national ID or passport. Any account found to belong to a minor is closed immediately.

If you're spending more than your set budget, chasing losses with more bets, lying to your family about your gaming, or feel unable to stop — there may be a problem. Check the self-assessment questions in Section 3 of this page.

A cooling-off period is a short-term break (1–30 days) after which your account reactivates automatically. Self-exclusion is long-term (1 month to permanent) and requires additional verification to reactivate once the period ends.

Yes, all of Fotb24's responsible gaming tools and support are completely free. Whether it's setting limits, cooling off, self-exclusion, or live support — there are no fees for any of it.
Start Playing Safely

Play Responsibly, Play for Fun

Every player matters at Fotb24. We want you to stay safe and enjoy every session. Register today and experience responsible gaming firsthand.

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